Privacy Policy

1. Who We Are

POLO ARX GLOBAL LIMITED ("we", "us", "our") is a strategic advisory firm operating globally. Our registered office is in Hong Kong.

We are committed to protecting your personal data and complying with applicable data protection laws, including the General Data Protection Regulation (GDPR) where applicable.

For any privacy-related enquiries, please contact us at: info@poloarxglobal.com

2. Data We Collect

We may collect and process the following categories of personal data:

Information you provide directly

• Name, email address, phone number and job title when you contact us
• Company name and professional background when enquiring about our services
• Any information you share with us in correspondence or meetings

Information collected automatically

• IP address and browser type when you visit our website
• Pages visited, time spent, and navigation patterns (via cookies)
• Device type and operating system

3. How We Use Your Data

We use your personal data for the following purposes:

• To respond to your enquiries and provide information about our services
• To deliver advisory and consulting services you have engaged us for
• To send relevant updates, insights, or event invitations (with your consent)
• To improve our website and user experience
• To comply with our legal and regulatory obligations
• To manage and administer our business relationship with you

4. Legal Basis for Processing

We process your personal data on the following legal bases:

• Contractual necessity — to fulfil a contract with you or take steps prior to entering into one
• Legitimate interests — to operate and improve our business, provided your rights are not overridden
• Legal obligation — to comply with applicable laws and regulations
• Consent — where you have explicitly opted in to receive marketing communications

5. Data Sharing

We do not sell, rent, or trade your personal data. We may share it only in the following circumstances:

• Service providers — trusted third parties who assist us in operating our website or delivering services (e.g. IT providers, email platforms), under strict confidentiality agreements
• Professional advisers — lawyers, accountants, and insurers where necessary
• Legal authorities — where required by law, regulation, or court order
• Business transfers — in the event of a merger, acquisition, or sale of assets

6. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by law.

• Client and engagement data: up to 7 years after the end of the relationship
• Marketing contact data: until you unsubscribe or withdraw consent
• Website analytics data: up to 26 months

When data is no longer required, it is securely deleted or anonymised.

7. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

• Right of access — to obtain a copy of the personal data we hold about you
• Right to rectification — to correct inaccurate or incomplete data
• Right to erasure — to request deletion of your data in certain circumstances
• Right to restriction — to limit how we use your data
• Right to data portability — to receive your data in a structured, machine-readable format
• Right to object — to object to processing based on legitimate interests or for direct marketing

To exercise any of these rights, please contact us at info@poloarxglobal.com. We will respond within 30 days.

8. Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device.

Types of cookies we use

• Essential cookies — necessary for the website to function correctly
• Analytics cookies — help us understand how visitors interact with our website (e.g. Google Analytics)
• Preference cookies — remember your settings and choices

You can control or disable cookies through your browser settings. Note that disabling certain cookies may affect the functionality of the website.

9. International Data Transfers

As a global advisory firm, your data may be transferred to and processed in countries outside your country of residence, including countries that may not have the same level of data protection as your home country.

Where such transfers occur, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses approved by the European Commission, or other legally recognised transfer mechanisms.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

If you are not satisfied with our response, you have the right to lodge a complaint with your local data protection authority.

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated date. We encourage you to review this